Frequently asked questions

Questions & answers

The things clients ask most often, answered plainly.

What services does India Fulfillment Center offer?

End-to-end business services: printing and branding, company setup and compliance, warehousing and logistics, e-commerce fulfillment, marketing, manpower and BPO, and projects and interiors — plus five core services built specifically for overseas clients.

Can I buy a single service, or do I need a contract?

Either. Every service in the catalog is priced individually and can be bought on its own. Annual contracts simply prepay the work that repeats, at a lower effective rate.

How does GST work on my order?

Indian billing adds 18% GST, shown as a CGST + SGST split, with a tax invoice carrying our GSTIN. Billing in USD, EUR or AED is treated as export of services and is zero-rated, with the INR equivalent shown on the invoice.

Which currencies can I pay in?

INR, USD, EUR and AED. Switch currency in the header and every price on the site updates.

Do I need an Indian company to work with you?

No. Most of our overseas clients have no Indian entity. If you need one, our India Launching and Company Registration services set it up.

How do I track an order?

Register or sign in and open your dashboard. Every order, requirement, quote and invoice sits there.

What is the difference between an order and a requirement?

An order buys a catalog service at a published price. A requirement (Order Now) is for custom or bulk scopes — we circulate it to our vendor network, collect competing quotes, and you approve the one you want.

How quickly do you respond?

Within one business day for enquiries and requirements. Call or WhatsApp for anything urgent.

Are your suppliers vetted?

Yes. Vendors are approved before they can quote, and our team inspects output before it ships to you.

Can you work in our time zone?

Yes. Reporting and BPO shifts are set to your working hours.

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