When an order can be cancelled, and how refunds are handled.
LAST UPDATED 02 Nov 2026
A catalog order may be cancelled for a full refund at any point before production, procurement or deployment has started. Tell us as soon as possible — we will confirm the status of your order and process the refund.
Once material has been purchased, artwork approved for press, stock allocated, staff deployed or a supplier engaged, the cancellation is settled against costs already committed. We will show you what has been incurred and refund the balance.
Completed services and services consumed on a monthly basis — India Manager, BPO seats, marketing retainers, warehousing months — are not refundable for periods already served. Future periods can be cancelled with the notice stated in your engagement.
Annual contracts are committed agreements. If you stop mid-term, we settle against items already drawn rather than refunding pro rata. Upgrades credit the unused balance of the current tier against the new one.
Posting a requirement and receiving quotes costs nothing and commits you to nothing. Payment terms for awarded work are set out in the accepted quote.
Where work does not meet the agreed specification we will rework it at our cost. Where rework is not practical we will refund the affected portion.
Refunds are made to the original payment method, in the original currency, normally within seven to ten working days of approval. Bank or gateway charges levied on the original transaction may not be recoverable.
Questions about this policy? Email indiafulfillmentcenter@gmail.com or call +918369671973. Registered offices are listed on our contact page.